Terms & Conditions

By booking a tele-ophthalmology consultation at Giridhar Eye Institute, you acknowledge and agree to the following:

  1. You have booked a tele-ophthalmology consultation at Giridhar Eye Institute.
  2. Please understand that tele-consultation has certain limitations.
  3. If this is your first consultation, you will speak to the eye specialist and receive advice regarding your eye condition. The doctor will prescribe medications for minor ailments. If a detailed examination is required, the doctor will advise a further physical eye examination.
  4. If you are an existing patient of the Institute, you will speak to your concerned consultant or someone deputed for the purpose. Advice regarding post-operative medication and care will be given during the consultation. If you have a serious eye problem you may be advised to visit the hospital as soon as possible.
  5. The conversation may be recorded for documentation purposes.
  6. As ophthalmology is a speciality that requires many investigations, you may need to visit the hospital as and when required for definitive diagnosis and treatment.
  7. As there is no scope for clinical examination and investigations, doctors are solely dependent on the history and symptoms provided by the patient to arrive at a diagnosis. Please be clear and specific in providing the details of your symptoms.
  8. Tele-consultation reduces exposure to the hospital environment and helps avoid travel during restricted times.
  9. Due to the inherent limitations of tele-consultation, certain inadequacies can occur due to the lack of direct physical examination and investigations.
  10. While every effort will be made to maintain privacy and confidentiality, we may not be able to assure 100% security, since the consultation is made on an internet-based digital platform.
  11. The hospital or consultant is not liable to any form of litigation due to the above-mentioned inadequacies.

By proceeding with a booking, you confirm: “I have read the above Terms & Conditions and I agree to the tele-consultation appointment at Giridhar Eye Institute.”